Q&A
- Check-in Time:
When is the earliest we can check into our room?
Standard check-in time is 3:00 PM. We’re happy to store your luggage until then. If your room is ready earlier, we’ll be sure to let you know.
- Check-out Time:
What time is checkout?
Checkout time is 11:00 AM. We can store your luggage for you after checkout at no extra charge.
- Late Checkout:
Can we extend our checkout time?
We can accommodate late checkouts until 1:00 PM, depending on availability, for a fee of €25 plus tax. Please inquire during your reservation.
- Wi-Fi Access:
Is there Wi-Fi in the rooms?
High-speed Wi-Fi is available for free throughout the hotel, including all rooms, pool areas, and common spaces.
- Breakfast:
Do you offer breakfast?
Breakfast is available for €25 per person, upon request, from 9:00 AM to 11:30 AM. Please order at least one hour in advance.
- On-site Restaurant:
Is there a restaurant on-site?
No there is no restaurant, you can order from local restaurants anything you might delight .
- In-Room Workspace:
Do the rooms have desks/ In-Room Workspace?
Each room is equipped with a workspace and free Wi-Fi. Additionally, you can print documents or scan items at the reception. USB ports are available in every room.
- Parking:
Where can we park?
There is no parking at the property. Usually, our previous guests used to park by the road free and with no valet. There is also private parking close by. Let us assist you with renting a car and you can easily park next to the hotel without extra charge. Contact us for more details and reservations.
- Room Amenities:
What amenities are included in the rooms?
Our rooms offer a variety of amenities to enhance your stay. For more details, please visit our Rooms and Suites page.
- Pet Policy:
Can we bring our pet?
We do accept small dogs and cats, for any special inquire please contact us. We can organize also pet sitting and order the food for your little one. Extra fee may apply.
- Credit Card Authorization:
Why do you need my credit card information?
We require a credit card authorization to guarantee your reservation and prevent no-show fees. A no-show fee equivalent to one night’s stay may be charged.
- Getting to the Hotel:
Can you provide directions to the hotel?
- Business Rates:
Do you offer special rates for business travelers?
Yes, we offer special rates for business travelers. Please call us at +30 693 679 9624 for more information. Otherwise, you can send us the inquire to reservations@casaannamykonos.com
- Cancellation Policy:
What is your cancellation policy?
For our flexible rate Credit card guarantee is required to secure your reservation. The Hotel reserves the right to pre-authorize credit cards prior to the guest’s arrival. Full prepayment needed 7days before the arrival. For our non-refundable rate, no refunds are available for cancellations or no-shows. More details in out our policy page. Our cancellation policy is not the same during the year, for more details, please contact us.
- Local Dining Recommendations:
Can you recommend some good restaurants nearby?
Our staff is happy to recommend nearby restaurants based on your preferences. You can also explore our Experience page for more dining options.
- Credit Card Authorization Form:
Do I need to fill out a credit card authorization form?
To ensure your security, we kindly request that you complete our credit card authorization form and submit it via email or fax. For more information on reservations and security, please contact us.